Refund and Returns Policy

We at AltruistPan.in strive to provide excellent service and customer satisfaction. In the event that you need to cancel your Pan Card service request and request a refund, please review our Cancellation and Refund Policy outlined below.

  1. Cancellation Policy: a. You may request a cancellation of your Pan Card service within 24 hours of submitting your application. b. To initiate the cancellation process, please contact our customer support team through the provided channels.
  2. Refund Policy: a. If your cancellation request is received within the 24-hour timeframe, we will process a refund for the service fees paid by you. b. Refunds will be processed using the original payment method used for the transaction. c. Please note that any applicable processing fees or charges imposed by third-party payment processors may be deducted from the refund amount.
  3. Refund Processing Time: a. Once your cancellation request is approved, we will initiate the refund process. b. The time it takes for the refund to reflect in your account may vary depending on your payment method and the policies of your financial institution. c. We will make every effort to process the refund promptly, and we appreciate your patience during the refund processing period.
  4. Non-Refundable Situations: a. Please note that certain situations may be considered non-refundable, such as:
    • Cases where the cancellation request is made after the 24-hour timeframe.
    • Instances where the Pan Card application has already been submitted to the relevant authorities.
    • Any fees or charges imposed by the government or governing authorities are non-refundable. b. We will provide clarification on non-refundable situations upon request.
  5. Contact Us: If you have any questions or need assistance regarding the cancellation and refund process, please reach out to our customer support team using the contact information provided on our website.

Note: This Cancellation and Refund Policy is a general example. Customize it to fit your specific services and refund policies.